Consent is obtained verbally by our field service technicians while on-site or speaking with the customer over the phone before any messages are sent. The technician reads the following script to the customer and waits for a verbal "Yes" before entering their number into the Wingman platform.
"I'd like to text you the link to your EPA compliance form and repair estimate so you have it for your records. Message and data rates may apply, and message frequency varies based on your service needs. You can reply STOP at any time to opt out. Do I have your permission to send you these text messages?"